Car towing
ونش إنقاذ وسطحة
When a car can't safely continue after a breakdown or accident, a tow truck takes it to the garage or place you choose.
Flatbed tow trucks
Revolutionizing Assistance Services
Need a tow truck?
24/7 roadside assistance across Egypt.
MAYDAY sends a provider to your exact location in 30 to 45 minutes in cities. Car towing, fuel delivery, battery jump starts and tire changes, day and night.
30 to 45 min in cities
45 to 60 min on highways
EV towing
500,000+customers covered
20,000+rescue orders completed
1,000+active service providers
98.6%customer satisfaction (NPS)
MAYDAY company figures, 2026.
The MAYDAY film
When the car stops, MAYDAY shows up.
Roadside services, wherever you stop.
Every MAYDAY service meets international roadside standards and is done on the spot by a MAYDAY provider. You see the price before you confirm.
Fuel delivery
توصيل بنزين
Ran out of fuel? We bring enough to get you to the nearest station.
Cities and highways
Battery jump start
شحن بطارية العربية
Dead battery? Our provider jump-starts the car so you can carry on with your trip.
Gasoline cars
Flat tire change
تغيير الكاوتش
Got a flat and a usable spare? We change it right where you stopped.
On the spotAverage arrival within cities: 30 to 45 min
Towing for electric cars too
How it works
Help in three taps.
- 01Choose your serviceTowing, fuel, jump start or tire change.
- 02Share your locationThe app finds the nearest available provider and shows the price up front.
- 03Track your provider liveSee their name, rating and arrival time until they reach you.
Try a sample requestReal app screens
Tap Request help to play a real request in the MAYDAY app.
The MAYDAY app
Your roadside button, in your pocket.
Download it once and you're covered on every trip, in Arabic or English. You get live tracking, upfront pricing and a 24/7 call center behind every request.
No app? Call the 24/7 center01274000401
Live tracking
Watch your provider move on the map, with a countdown to arrival.
Upfront price
You see the price before you confirm. Pay by card or cash.
Rated providers
See who's coming, their vehicle and their rating from other drivers.
Arabic and English
Use the app in the language you're comfortable with.
MAYDAY for business
A roadside assistance provider for insurers, banks and car brands.
MAYDAY is the digital-first roadside assistance partner for companies that cover drivers. We turn a basic utility into a benefit your customers notice and remember.
Typical provider
What businesses usually put up with
- Response
- About 2 hours on average
- Cost
- Variable and inflated
- Quality
- Inconsistent from case to case
- Safety
- No clear safety standards
MAYDAY
What your customers get
- Response
- 30 to 45 min in cities, 45 to 60 on highways
- Cost
- Clear packages and transparent invoicing
- Quality
- 98.6% satisfaction, 100% fulfillment
- Safety
- Full data security on customer data
Efficiency
Every dispatch is optimized for arrival time, route distance and cost.
Reliability
All operations run from one place, with 100% fulfillment.
Transparency
Clear reporting, live monitoring and invoices you can check line by line.
Data security
Your customer data stays protected from request to invoice.
Convenience
One tap in the app or one call to the center. That's all your customer does.
Automation
Manage cases, coverage and reports from your own management dashboard.
Sectors we serve
Built into brands people already trust.
Roadside assistance for motor insurance policies, delivered to international service standards.
- Assistance bundled into motor policies
- Reporting on every case for claims teams
- Trusted by AXA, Allianz and medmark
A premium, non-financial benefit that deepens engagement with high-net-worth and premium cardholders.
- A card perk customers actually use
- Branded experience for priority segments
- Trusted by National Bank of Egypt, EG Bank and ADIB
Roadside assistance as part of your car, dealer or lubricant brand, so drivers feel supported on every trip.
- Warranty and after-sales support
- Co-branded campaigns and offers
- Trusted by Shell Helix, Mobil, GB Auto and Sylndr
Exclusive roadside support for residential compounds and corporate groups.
- Coverage for residents and employees
- Pop-up services on site
- Trusted by Les Concierges Egypt
Utility vehicle transport
A pop-up retention service for business clients. We move your customers' vehicles safely from A to B.
Waterless car wash
A premium touchpoint for your best customers. Their car gets cleaned wherever it's parked, with no water.
Coverage
Every Egyptian city and the highways between them.
MAYDAY's network of 1,000+ providers covers Egypt nationwide, 24 hours a day. These are some of the areas we serve most often.
Cities
- Cairo
- Giza
- New Cairo
- Heliopolis
- Nasr City
- Maadi
- 6th of October
- Sheikh Zayed
- New Administrative Capital
- Alexandria
- Ain Sokhna
- North Coast
- Hurghada
- Mansoura
- Tanta
- Ismailia
- Port Said
- Suez
Highways
- Ring Road
- Cairo–Alexandria Desert Road
- Cairo–Suez Road
- Ain Sokhna Road
- Regional Ring Road
- 26th of July Corridor
- Alamein Road
Coverage includes all of Egypt except roads closed for national security reasons and roads managed by the Egyptian Armed Forces.
خدمة إنقاذ سيارات على الطريق في كل مصر
ماي داي بتوصلك ونش إنقاذ أو سطحة، أو بنزين، أو شحن بطارية، أو تغيير كاوتش في خلال ٣٠ لـ ٤٥ دقيقة داخل المدن، ٢٤ ساعة طول أيام الأسبوع. اطلب من التطبيق أو كلم مركز الخدمة على ٠١٢٧٤٠٠٠٤٠١.
Clients and partners
Offered by Egypt's leading banks, insurers and car brands.
MEA Business Awards
Winner, Leading Roadside Assistance Provider, Egypt.
World Confederation of Businesses
Recognized by WORLDCOB for business excellence.
The BIZZ Awards
Honored at the international BIZZ business awards.
Featured on
Reviews
What drivers say about MAYDAY.
Facebook review 
Google Play review 
Google Play review 
Facebook review 
Google Play review 
Google Play review
FAQ
Questions drivers and partners ask us.
How fast does MAYDAY arrive?
On average, a MAYDAY provider reaches you in 30 to 45 minutes inside Egyptian cities and in 45 to 60 minutes on highways. You can track the provider live in the app.
What roadside services does MAYDAY offer?
MAYDAY offers flatbed car towing, fuel delivery, battery jump starts and flat tire changes. Business clients can also add pop-up services: utility vehicle transport and waterless car wash.
Does MAYDAY help electric cars?
Yes. MAYDAY provides towing and roadside assistance for electric cars as well as gasoline cars. Battery jump starts are available for gasoline cars only.
Where in Egypt does MAYDAY operate?
MAYDAY operates nationwide across Egypt, in all major cities and on major highways such as the Ring Road, the Cairo–Alexandria Desert Road and the Ain Sokhna Road, 24 hours a day, 7 days a week.
How do I request help without the app?
Call the MAYDAY 24/7 call center on 01274000401. An agent takes your location and sends the nearest available provider.
My car broke down on a highway. What should I do?
Pull over to the far right or the emergency lane, switch on your hazard lights and stay away from traffic. Open the MAYDAY app or call 01274000401, share your live location or the nearest kilometer marker, toll gate or petrol station, and say what happened. MAYDAY sends the nearest provider, usually within 45 to 60 minutes on highways such as the Cairo–Alexandria Desert Road, the Regional Ring Road and the Ain Sokhna Road, and you see the price before you confirm.
What is MAYDAY's phone number?
MAYDAY's 24/7 call center is 01274000401 (+20 127 400 0401). You can also request help in the MAYDAY app on iOS and Android.
How much does roadside assistance cost?
The price depends on the service and distance, and the app shows it before you confirm. Customers of MAYDAY's partner banks, insurers and car brands may already be covered through their policy or card.
How can my company offer MAYDAY to its customers?
Insurers, banks, automotive brands and residential or corporate communities can partner with MAYDAY. We build a package around your customers and give you a management dashboard, live monitoring and transparent invoicing. Use the form below to contact our partnerships team.
Who is MAYDAY?
MAYDAY Assistance Services is an Egyptian, digital-first roadside assistance company founded in 2018. It covers more than 500,000 customers through partners including AXA, Allianz, National Bank of Egypt and Shell Helix, and has completed more than 20,000 rescue orders with a 98.6% satisfaction rate.
Get road safe now.
Tell us about your customers and we'll build a roadside package around them, using our full range of services and pop-up activations.